Questions and Answers

Frequently Asked Questions

Learn More about Jobin.cloud from our User Questions

Functionality
Everything you need to know about the Product and how it works.
Can't find an Answer? Chat with our Team.
How to use Jobin.cloud for Business Development
What is the recommended Jobin workflow?
LinkedIn messaging methods - How do they work?
How do Jobin search filters work?
Can I filter by LinkedIn connection level?
How do I send LinkedIn connection requests?
Can jobin filter by Open Profile?
Connection invitations are failing
Can I withdraw connections in bulk?
How do I export contacts
How do I remove contacts from my Job Pipelines
How do I remove contacts from my database
How do I update contacts in my database
How do I remove duplicates from my database
How do I delete tags from my WorkGroup's tags list
CRM - How to separate Candidates from Clients
How do I send emails with Jobin?
I have a @gmail.com address and the SMTP server setup keeps failing
How do I create a new WorkGroup?
How do I invite team members into my WorkGroup?
How to assign permissions and seats
Generic
Everything you need to know about the Product and how it works.
Can't find an Answer? Chat with our Team.
Who is Jobin for?
Is Jobin.cloud safe for LinkedIn automation?
What kind of LinkedIn account is required?
How to avoid LinkedIn Restrictions by using Jobin.cloud
Can I manage multiple LinkedIn accounts with a single Jobin.cloud account?
Will signing out/switching LinkedIn account disrupt my Jobin operations?
LinkedIn-related Operation is stuck / frozen
Select a Subscription page keeps opening
Importing
Everything you need to know about the Product and how it works.
Can't find an Answer? Chat with our Team.
My imported contacts aren't fully downloaded
How do I import a LinkedIn profile?
How do I import my 1st level connections
How do I import LinkedIn search result in bulk?
How do I import saved Leads Lists from Sales Navigator?
How do I import a .CSV file into my WorkGroup
Pricing
Everything you need to know about the Product and how it works.
Can't find an Answer? Chat with our Team.
What is Free forever in Jobin.cloud?
Does Jobin offer a free trial?
Does Jobin have discounts?
Can I change my plan at any time?
What if I cancel my subscription before it expires?
Do I need to enter my credit card details to sign up?
What types of payment do you accept?
Who handles the credit card info?
Security
Everything you need to know about the Product and how it works.
Can't find an Answer? Chat with our Team.
Who owns my data?
Is Jobin.cloud EU-US Privacy Shield compliant? and GDPR Compliant?
Where is my data hosted?
Is my data safe?
Infrastructure security
Our internal processes
Our applications

What is Free forever in Jobin.cloud?

Jobin.cloud is a modular platform, and each module provides the basics of its functionality in its free Tier.

  • Sourcing is fully covered by the free plan, X-rays, LinkedIn profile and list extractions are all free.
  • Automated CSV import.
  • All contacts and accounts can freely be filtered and grouped within your Jobin.cloud database with up to 10'000 contacts.
  • Must-have, exclude, and desired/optional keyword functionality for filters.
  • A free pipeline to help track workflows.
  • 5 free enrichment credits (find emails and any other associated contact info even outside LinkedIn); contact info available on LinkedIn is automatically extracted for free during the sourcing process.
  • Send personalized connection requests in bulk, up to 15 a day.
  • Send personalized emails in bulk, up to 100 a day.
  • Create relevant and hyper-personalized messages with 30 ChatGPT queries.
  • Auto-update feature to import the latest LinkedIn data of a contact anytime.

Who is Jobin for?

Jobin is highly customizable and adapts to several users in the field of Recruitment, Human Resources and Employer branding.
Typical users are:

  • Agency recruiters who want to manage and multi-task, serving several Customer companies/employers and nurturing Talent communities at the same time in a streamlined way; Jobin can help automate all repetitive administrative and routine tasks, allowing Agency recruiters to finally forget the times of storing and retrieving information data, emails, CVs, contracts, CRM notes, etc. which used to fill 70% of their working time.
  • Corporate recruiters who want to automate their routine tasks of promoting job vacancies and receiving applications, while benefiting from a collaborative environment, which enhances their understanding of job requirements, alignment of status and support systems to reduce bias in interviews and evaluations.
  • HR Managers who have a team to co-ordinate and need improved visibility over the entire talent acquisition cycle. With Jobin HR Managers can avoid all the unwanted micromanagement and still remain involved with every detail of the recruitment process, allowing them to properly work on optimizing their hiring.
  • Members of Talent Teams who assist in the Company's hiring needs (even if it's not their main task) as experts that want (or are called) to collaborate with the HR department to make sure the best talent gets found and hired faster. Jobin allows Members of Talent Teams to easily integrate themselves in the recruitment process so even if it's only for a few minutes, they can easily "hop on" to help out.
  • Hiring Managers who's top interest and responsibility is finding new talents for their Team, while also being more involved in the recruitment process (to maximize their understanding and alignment to the job requirements) by staying perfectly updated on the current recruitment status, but don't want to generate any extra work for themselves or for the recruiting team.
    Jobin helps Hiring Managers co-ordinate the outcome of several different candidate sources: internal candidates, candidates from the Company HR, candidates from external Recruiting Agencies and candidates from Social Networking, by keeping their data repository tidy and clean, while also providing an easy overview to select and evaluate the top Talents for them to hire as their new employees.
  • CEOs and founders of Start-ups that are very conscious about the importance of building powerful teams for their young company, but lack a large enough HR department or the time to personally be at the centre of the decision making.
    Jobin helps by easily providing full control and visibility of the recruitment process so even busy people can manage it with little to no effort.

Is Jobin.cloud safe for LinkedIn automation?

Safety is Jobin.cloud's top priority, so much so that many feautres in Jobin.cloud are able to keep your activity undetected by LinkedIn trackers.

This comes with the added benefit of being able to avoid many of LinkedIn's limitations precisely because LinkedIn is unable to detect (and therefore limit) your activity.


So not only are you able to automate, but you're also able to bypass limits such as profile view limitations, search limitations and more!

You can find a dedicated video explaining Jobin operations in more detail and what to look out for - here.


What kind of LinkedIn account is required?

No LinkedIn subscription is required, Jobin.cloud is fully functional with the default free LinkedIn account.

In case you're using a LinkedIn subscription, Jobin.cloud is also fully compatible with both LinkedIn Premium, Sales Navigator and LinkedIn Recruiter.


How to use Jobin.cloud for Business Development

Jobin.cloud has 3 different lists, found within the contacts page, the accounts page and the jobs page

The accounts page allows you to list companies just as you would list people within the contacts page, the jobs page lists all the jobs/projects you're working on, each with their own customizable pipeline.


Using these 3 lists you can easily track your potential clients together with their companies.

We have 2 recommended approaches:

  • Source for C-level profiles with Jobin.cloud's various sourcing features, listed under the "Sourcing" section on the left sidebar
  • (run them through a dedicated client workflow pipeline)
  • when they're open to become potential clients, import their company it will be automatically added into the accounts list
  • Assign them as the company's "contact person" This features them within the company

Now you can easily keep track of the client's progress within the client pipeline and view all your client companies (and the people that represent them) all within the accounts page.


The other recommended approach is to:

  • Directly source for companies in bulk
  • Each company added into your accounts list, when opened, will have a shortcut button to easily download all of its employees
  • Pick the companies that look most interesting to you, import their employees (to find the proper contact person) and then run your client workflow pipeline on said contact persons.


As mentioned in the steps, we recommend creating a dedicated Client pipeline within your jobs page. All pipelines can be fully customized, so they don't need to be strictly used for candidate tracking, simply modify it to cater to a client-centric workflow, and you're all set!


What is the recommended Jobin workflow?

Jobin.cloud allows for a very flexible workflow, so there isn't any strict order that you need to follow, but here's the workflow order that we recommend:


The Jobin workflow tries to promote an additional layer of screening before starting outreach, this is because sourcing and profile imports can be done at large scales, and not all might be a great fit for what you're offering.


Before you start importing profiles, create a Job Pipeline, Job pipelines can be assigned an "ideal candidate" filter to automatically score contacts, and whenever you import someone into a pipeline they're added to the "assigned" stage, so that stage will act as the screening zone where you select who to move forward into the sequence and who to reject as not fitting.


If you added an ideal candidate to a Job, then whenever the Job pipeline is selected in your filters, a fitting index score is assigned to all the contacts, if you don't have an ideal candidate setup then you can load a filter template or directly run a filter yourself to further screen your contacts (all Jobin filters are by default ranking your contacts).

This step is to automate the selection process, that would have otherwise needed to have been conducted one-by-one by opening each profile and reading through their profile yourself.


The results that you then pick can either be moved forward in your Pipeline's sequence (example, the "Screened" stage) or you can further automate it by directly adding them to a Sequence, the Sequence can both contain the outreach seaquence and an "assign" step which assigns all the Sequence's prospects to a specific stage in your Pipeline.


A step-by-step video explanation of this process can be seen in the Course videos

They will auto-play in sequential order (like a playlist) there are also chapters to help you skim along.


How to avoid LinkedIn Restrictions by using Jobin.cloud

You can find a dedicated video explaining this in more detail - here.


The most common LinkedIn restrictions are profile views.

Imports performed by Jobin.cloud are able to avoid LinkedIn profile view limits, but you have to make sure not to manually open any profiles directly on LinkedIn.

With bulk imports its easy, just click the Jobin Extension and all the contacts get imported without being viewed, but if you want to do an individual import while also avoiding the profile view, then -
rather than opening the profile and clicking the Jobin Extension:

  • right-click the desired profile (without opening it)
  • click "copy link address"
  • go to Jobin and create a "Custom Profile" (open any contact and click the + icon at the top-left)
  • paste the link in the newly created profile's website slot (move your mouse below the profile's avatar for it to appear)
  • run "auto-update" on the profile (click the blue bar that says "updated on:")

This will tell Jobin to automatically import that profile for you, without directly opening and viewing the profile from LinkedIn.


An import that does, however, get tracked by LinkedIn's profile view counter is the contact info importer (whenever you tell Jobin to also import any data within the LinkedIn contact info menu)

The limit is set to 150 by default (it can be customized from the Operations Monitor page) and the allowed amount varies depending on your LinkedIn subscription and profile score, if you're on a LinkedIn free license and use all 150 then make sure you don't view any additional contacts manually.


Connection Requests and Messaging.

Since the amount of connection requests you can send varies based on various factors, Jobin has a built-in preemptive safety measure that will reschedule invitations for you when necessary, this means you don't need to manually micromanage any specific invitation daily limit.

LinkedIn limits messaging hyperactivity, the message throttling system will prevent automated follow-ups from surpassing the recommended messaging limit, you can customize how many to send within 24 hours but we recommended never going beyond 200 a day unless you have a particular LinkedIn Recruiter Subscription that specifically allows for a higher amount.


Can I manage multiple LinkedIn accounts with a single Jobin.cloud account?

Yes, Jobin will automatically synchronise with the currently signed in LinkedIn account and will accordingly run all LinkedIn operations through that account.

If using Outreach Sequences, you can set a specific LinkedIn account as a sender for each Sequence and by using different browsers/chrome profiles you can simultaneously run sequences on multiple different Sequences (that will be sent through different LinkedIn accounts) all simultaneously with only 1 Jobin.cloud account.


Will signing out/switching LinkedIn account disrupt my Jobin operations?

Unless a specific LinkedIn sender account was specified Jobin will run operations on your currently singed in LinkedIn account, so switching account will cause disruptions. There's a trick, however, that allows you to change LinkedIn account without disrupting any Jobin operation.


To do so simply open a different browser, or in Chrome's case, you can also open a different Chrome profile.

This will allow you to login with as many different LinkedIn/Jobin accounts as you have Browsers/Chrome profiles.

Each Browser/Chrome profile can have its own set of Jobin and LinkedIn accounts logged in allowing you to potentailly run operations on through different accounts symultaneously on the same PC/Laptop.


To put it simply, since both Jobin and LinkedIn are web platforms, each different Browser/Chrome profile is the same as having a different PC/Laptop.


LinkedIn-related Operation is stuck / frozen

If your LinkedIn operations are stuck / frozen in queue, then most likely your Jobin Extension has desynchronized.

Try refreshing all open LinkedIn and Jobin.cloud tabs (or close and re-open your browser).


Alternatively, the easiest way to ensure that the extension is fully operational, is to open a LinkedIn profile (that isn't already in your database) and then click the Jobin Extension.

If the profile gets imported then you're all set and any LinkedIn-related operation should resume within 3 minutes


If that doesn't work, please contact us.


Select a Subscription page keeps opening

Your Subscription/trial period has expired, and to properly continue functioning Jobin requires you to have an active plan.

Jobin is prompting you to pick any plan of your choosing, it can be changed at any time.

If you don't want to make a decision just yet, pick the free plan, you can always upgrade on a later date, just keep in mind that there may be a few feature limitations.


LinkedIn messaging methods - How do they work?

Once you've selected the group of contacts that you want to message, and pressed the "Send Message" button, you'll be presented with multiple messaging methods to pick (at the bottom-left of the menu).


Here we'll explain which ones you should use, depending on your needs:

  • Message - this is the standard LinkedIn direct message, it can only be sent to 1st connections and is available to every LinkedIn account at unrestricted amounts
  • inMail - this is the premium LinkedIn message, it can be sent to both 2nd and 3rd connections and is only available to premium LinkedIn accounts at restricted amounts depending on your subscription's number of inMail credits.

P.S. inMails are free (even for LinkedIn free users) if the recipient is set as "OPEN Profile"

You can find an "OPEN Profile" filter within Jobin's "LinkedIn tags" filter category


Connection invitations are not within the "send message" button, but in the "Connection invitation" button.

They can be used to contact 2nd and 3rd level connections thanks to the attached invitation note.


How do Jobin search filters work?

Keywords added to Jobin filters have 3 commands that you can switch between by hovering your cursor over the keyword in question:

  • Green = must-have
  • Red = exclude
  • Lightblue = optional this is the default command | it has a minimum-keyword threshold equals to 1, meaning at least 1 optional keyword has to be there. If it's the only keyword it acts as a must-have, but adding more than one keyword makes it act like an OR operator.

Optional keywords are rankable, the more optional keywords a contact matches the higher they will score, furthermore you can customize the score multiplier of each optional keyword by clicking on the keyword.

Higher scoring contacts will be placed at the top of your results list.

If used in an "Ideal candidate" filter, then you can visually see the score of each contact, you can even set a minimum score threshold to easily shortlist your contacts.


If you open the "All Filters" menu, you can customize what the minimum-keyword threshold should be, you can do so by clicking the "Set manually" button that appears below any optional keyword that you added.


Can I filter by LinkedIn connection level?

Yes, and there's more than just connection level filters, all with exclude functionality included!

You can filter for:

  • 1st, 2nd, 3rd connection levels
  • LinkedIn Premium membership
  • "Open to Work" tags
  • "Influencer" tags
  • "pending invitation" status
  • "OPEN Profile" tags


The filters can be found in the left panel of the contacts page within the "LinkedIn tags" filter category.

You can additionally filter for LinkedIn / Sales Navigator / LinkedIn Recruiter URL availability within the "@Contact" filter category.


How do I send LinkedIn connection requests?

To send connection requests:

  • First, import the contacts you'd like to work with, you can see all the available import methods listed under the "Sourcing" section on the left sidebar
  • Once fully imported, you'll be able to find their profiles on your contacts page
  • Draw a selection over all the contacts you want to connect with, a bar should then appear at the bottom of your screen
  • Click "Connection invitation" (optional: add a note or follow-up)


If an autoamted follow-up messages is added (from the Connection invitation menu) Jobin will automatically send out the follow up after the contact accepts the invitation and after the custom-set delay passes.
If the contact replies before the follow-up is sent, then the automated follow-up will not send out.


Can jobin filter by Open Profile?

Yes, every imported profile can be filtered for extensively, including unique LinkedIn information like the Open Profile status.

You can find the filter for it under Jobin's "LinkedIn tags" filter category.


Connection invitations are failing

If a contact's connection invitation is failing or not working, usually the reason is either:

  • They were already pending an invitation
  • They were already 1st connections
  • You've withdrawn an invitation from them within the last 21 days
  • The LinkedIn account no longer exists or has an invalid URL
  • They are missing smart-field data (example: your invitation's note mentions {{company}} but the contact does not have any Company data)
  • Missing LinkedIn URL (Sales Navigator imports require the full profile import to finish before they import the LinkedIn URL)
  • The invitation note is longer than 200 characters - if you're using a LinkedIn Free account (Not only is the character limit reduced but you can send maximum 5/15 a month, if you want to send more make sure to remove your invitation note from your invitations or upgrade to LinkedIn Premium)
  • The invitation note is longer than 300 characters - for LinkedIn Premium account (or any other LinkedIn Subscription)


You can use Jobin's "LinkedIn tags" filter to easily identify any contacts that are 1st connections or pending connections of yours.
You can use the "@Contact" filter to find if contacts are missing LinkedIn URLs.
You can use the "Has interacted/been messaged" filter (found at the bottom of "All Filters"), or the "Last Messaged" filter to identify if a contact has potentially already been contacted (meaning they may have had their pending invitation already withdrawn within the last 21 days).


Can I withdraw connections in bulk?

Yes, Jobin Cloud offers multiple options for removing connection invitations:

  • Withdraw all invitations indiscriminately
  • Withdraw every invitation older than x (pick your desired amount of time)
  • Withdraw oldest invitations (pick the number of invitations you want to remove starting from the oldest)

You can find this feature in the Dashboard page after pressing on the violet "Withdraw" button attached to the "Connection Requests" metric.


How do I export contacts

To export contacts go to the Contacts page

  • select the desired contacts (or press select all / Crl + A), a menu at the bottom of the screen will appear
  • press "more Bulk Actions"
  • press "Export this list in .csv"


You will be emailed a download link for your contacts



The provided fields in an export are:

  • firstName
  • lastName
  • roleTitle
  • company
  • linkedinUrl
  • email
  • phone
  • location
  • industry
  • companyEmployeeRange (company size)
  • tags
  • stages
  • jobinUrl
  • name prefix
  • middle name
  • gender
  • role in header (custom added role)

How do I remove contacts from my Job Pipelines

If the candidate has completed their workflow within a Pipeline, you can archive them into "exit stages" which can either be:

  • successful - the candidate has been hired
  • unsuccessful - the candidate was not suitable/interested


Candidates can be assigned to these "exit stages" in multiple ways:

  • individually, by opening the contact, switching to the "Job Application" tab, clicking on the stage icon, picking either the unsuccessful exit button (on the left), or the successful exit button (on the right) of the "Set Stage" button.
  • in bulk, by selecting them within the contacts page, pressing "Assign to Job", picking either the unsuccessful exit button (on the left), or the successful exit button (on the right) of the "Set Stage" button.
  • from Kanban, by opening the Kanban view page top-right corner of the contacts page, dragging the contact to either the left end (unsuccessful exit), or the right end (successful exit)


The unsuccessful exit icon is a pipeline with an arrow leading outwards

The successful exit icon is a handshake




If you want to completely remove a candidate from a Job:

  • open the contact
  • switch to the "Job Application" tab
  • hover your cursor over the Job card
  • click the trashcan icon that appears on the right-end of the card

How do I remove contacts from my database

If you want to delete contacts in bulk:

  • select the contacts you wish to delete (a bar will appear at the bottom of the page)
  • on the bar, press "more bulk actions"
  • click "delete all selected"


If you want to individually delete a contact:

  • open the contact (double click on the contact card)
  • click on the contact's name, a pop-up will appear
  • on the bottom-left of the pop-up, press the "delete this contact" button


Keep in mind that bulk delete simply deletes everyone selected, if only 1 contact is selected only 1 contact will be deleted.


How do I update contacts in my database

If you want to update contacts in bulk:

  • select the contacts you wish to update (a bar will appear at the bottom of the page)
  • on the bar, press "more bulk actions"
  • click "Auto Update all selected"


If you want to individually update a contact:

  • open the contact (double click on the contact card)
  • on the left panel, dividing the contact basic info and the summary field is a blue bar that says "updated on: timestamp" - click it to update the contact


Keep in mind that bulk update updates everyone selected, if only 1 contact is selected only 1 contact will be updated.


How do I remove duplicates from my database

With an advanced sourcing tool capable of importing thousands of contacts in bulk you're bound to import some contacts multiple times.
It is precisely for this reason that Jobin comes with an automatic database de-duplication and cleaning function.


Database de-duplication and cleanup runs automatically in the background, but if you want to run it manually, simply press the button at the very top-left corner of the contacts page

In case there are any conflicting values you'll be asked to manually confirm the changes, so rest assured that your date is always safe.


Jobin's Full Database analysis and cleaning function doesn't only remove duplicates but also cleans and properly merges data for each of your profiles, paired with .CSV import it even allows you to fully clean and auto-update your old databases.

If interested in learning more on how to auto-update profiles, check out this video - here


How do I delete tags from my WorkGroup's tags list

Aside from removing tags from a contact, you can also delete tags, change the color and icon of a tag and all-round manage tags within the Tags Management page.


The Tags Management page is found within your WorkGroup's settings page, you can access it by pressing on your avatar at the top-right of the screen, and opening "WorkGroup settings".


CRM - How to separate Candidates from Clients

Clients and Candidates are divided into 2 separate lists:

If imported from LinkedIn, Clients and Candidates will automatically be transferred into their according lists.

Candidates and Clients can also be manually added by pressing the + button at the top left corner of the screen when viewing a Client or Candidate profile.


How do I send emails with Jobin?

To send emails you need to sign-in to your current mail server from the Jobin Settings page.

The server that manages sending emails is called an SMTP server, and popular examples are @gmail.com, @yahoo.com, @outlook.com and many others.


You can find a detailed step-by-step guide on how to set up your email sender by visiting the How to set up email senders (SMTP servers) page




Once you've signed in to your SMTP server, to send emails

  • select the contacts you wish to send emails to (a bar will appear at the bottom of the page)
  • on the bar, press "Send Message"
  • at the bottom-left of the menu, under "Select messaging method:" pick the "eMail" option
  • done, now compile your email and click "Send"

I have a @gmail.com address and the SMTP server setup keeps failing

Google links @gmail.com emails to your Google Account and therefore employs more security measures than ordinary SMTP servers.

Jobin.cloud will display all the steps you need to follow at the top of the "Outgoing SMTP server setup" page.

Alternatively, you can find more details at How to set up email senders (SMTP servers).


How do I create a new WorkGroup?

To create a new WorkGroup you need to open the WorkGroups list

This can be opened by clicking on your WorkGroup's icon (top-left of the screen -- by default it's a cloud with "me" written on it) -

Within the WorkGroups list you'll find a "Create a new WorkGroup" button at the bottom


How do I invite team members into my WorkGroup?

To invite someone into your WorkGroup navigate to your WorkGroups's settings page

to do so:

  • click on your profile avatar (top-right of the page)
  • a dropdown will appear, within it click the "WorkGroup settings" button
  • once inside the WorkGroup settings page you'll find an "invite new member" button, click it and add the emails of whoever you want to invite, they'll be sent an invitation email.

Everyone that received an invitation will now be able to find your WorkGroup within their WorkGroups list.


How to assign permissions and seats

Permissions to do certain actions are acquired by being assigned a specific Solution seat by your WorkGroup administrator.

If you are the workgroup administrator, to grant permissions and assign seats you must go to the WorkGroup's settings page


My imported contacts aren't fully downloaded

When running bulk imports, contacts aren't imported with their full profile right away.

The Full profile download starts automatically in the background and can be monitored from the ongoing operations page.


Bulk profile imports have 2 phases so that you don't necessarily have to wait for the entire process, because depending on your needs, you may not need the full profile right away.

  • The first phase will only import basic information, it's relatively fast and allows you to already start interacting with the contacts early on (messaging, tagging, etc.)
  • The second phase starts importing each incomplete profile in full, with every detail on their LinkedIn profile; this may take some time, but you can monitor its progress from the ongoing operations page.




If there's a specific contact whose profile you want to see right away, without waiting for the second import phase to finish, from within your Jobin Cloud WorkGroup, open the incomplete contact's profile and click on the blue banner under the profile name that says "(Not Fully Downloaded)" - clicking it will allow you to instantly import that contact's full profile.


How do I import a LinkedIn profile?

To import a LinkedIn profile:

  • View the LinkedIn profile of the contact you want to import
  • click the Jobin browser extension.

That's it! You can now find the full profile in your contacts page


Of course, the Jobin.cloud browser extension must be installed.


How do I import my 1st level connections

You can import your first level connections from Jobin's LinkedIn import page (found under the "Sourcing" section on the left sidebar)

The import will automatically run in the background for you

The duration depends on the amount of 1st connections you have.

Once completed you can find all your 1st connections within your Contacts page, where you can further filter and select all the desired contacts to either message, tag, or move into pipelines.


You can monitor the extraction process from the Operations Monitor

contacts start out with basic info and gradually import their full LinkedIn profile data.


How do I import LinkedIn search result in bulk?

To import hundreds of contacts in mass, from LinkedIn search results, first you need to apply a LinkedIn search.

Once you've applied your search, click on the Jobin browser extension top-right corner of the browser

A window will open, asking for the desired amount of contacts to import and if any should be skipped, set your desired numbers and press "start import" (make sure not to close the extension or change tab while it processes your request)

Done! You can now find all your search results within your contacts list, where you can further filter and select all the desired contacts to either message, tag, or move into pipelines.


You can monitor the enrichment process from the Operations Monitor

contacts start out with basic info and automatically get enriched into full profiles


How do I import saved Leads Lists from Sales Navigator?

To import your saved Leads Lists, open a Sales Navigator search:

On the left you will find a menu labeled as "filters"

  • Click on the first option "Custom Lists"
  • Select the "Lists" radio button (All the names of your saved leads lists should appear)
  • Select the leads list you wish to import
  • Click on the Jobin extension (top-right corner of the browser)
  • Set how many of your leads you wish to import and assign them to a pipeline (optional: add tags and notes)
  • Click "Start Import"

Done! You can now find all your leads within your contacts list


you can monitor the enrichment process from the Operations Monitor

contacts start out with basic info and automatically get enriched into full profiles


How do I import a .CSV file into my WorkGroup

You can import your .CSV files here (click on the silhouette with a + found at the top-left corner of the Contacts page).


Tip: save .CSV import time and reinvigorate your old database by only importing a LinkedIn URL (and all your personal changes like: tags, notes etc.) and then run "auto-update" on them (found in "more bulk actions" after selecting the contacts in the Contacts page) - all the contacts will receive their data straight from their LinkedIn profiles!


For more details on how to import and auto-update your profiles, we recommend looking at this dedicated video here


Alternatively, you can read the documentation:

Fields(columns) from your CSV file are listed on the left together with an example of the content found in the first row of your CSV file.

If Jobin.cloud recognizes your file, it will automatically associate fields for you and you can click "Start Import" right away, otherwise you'll need to perform the association manually.


Field associations are easy and only need to be done once, because Jobin.cloud will remember the file structure:

  • Select one field (on the left) - it will turn red
  • Find/choose the corresponding slot in the Jobin.cloud fields (on the right).

    Note: there are several pages/groups - use the green navigation buttons to browse all groups of fields. Each group has its color. You can also use the Search, to jump to the field that you are looking for.

  • Clicking on the chosen slot (on the right) will complete the association.
    Once a field gets associated, it will disappear from the left side.

Clicking on a Jobin.cloud field directly, without having selecting a field on the left (from your CSV file),will allow you to manually add an entry, this entry will be given to all contacts imported within that CSV file, this is particularly useful for tags


Jobin.cloud Fields (on the right) can be split into 5 categories:

  • Standard - can only receive 1 imported .csv field and does not possess any special features or compatibility requirements
  • Plural - can receive an unlimited amount of imported .csv fields and does not possess any special features or compatibility requirements
  • List - can receive an unlimited amount of imported .csv fields, but commas(,) will separate the import unless contained within quotes(""). By default quotes encompass each excel cell unless specifically made not to do otherwise (check the video tutorial for a more in-detail explanation). Quotes express the beginning and end of a field regardless if there are commas within it e.g. English, "Chinese, Wu", German (the result will be 3 separate languages: 1st English, 2nd Chinese, Wu and 3rd German)
  • Number only - can only receive numerical values NOTE: $20'000 contains both the dollar($) and the apostrophe(') making it not numbers only
  • Date - days must be separated from months and years, the separator used can be either the slash(/) or the hyphen(-); the format used (dd/mm/yyyy, mm/dd/yyyy etc.) will depend on your device's regional setting, aside for the slash(/) and the hyphen(-) it is compatible only with numbers


If compatibility is not met the values will not get imported
You can verify which category each field belongs to by clicking on the informative tooltip that appears on the left of the field.


Last but not least, keep an eye out for fields with (current), they represent the profile's "main job".

There can only be 1 main job (the current job the profile is performing), all secondary/past jobs must be imported in the "Past Work Experiences" group (page 6/8).

It's important to distinguish the main job because, unless overwritten by "Role/Title in header",it will be displayed at the head of the contact at all times (even when viewed in a list with multiple other contacts)

If you're paying a 1 year plan or more, we can also import your CSV file for you, for free.


Does Jobin offer a free trial?

Yes, Jobin Cloud offers a 14 days free trial of the Pro LinkedIn Automation and ATS Bundle, which grants access to all features within the respective solution types.

Unrestricted to any time limit, there's also a free forever plan.


Does Jobin have discounts?

Of course! Not only is there a 30% discount on yearly plans, but you also receive a 5% discount for each additional solution you add to your plan!
Visit our pricing page for more details.


Can I change my plan at any time?

You bet! You can upgrade, downgrade or cancel your plan at any time.

  • Upgrading to a higher plan can take effect immediately after purchase.
  • Downgrading your plan will switch you to the lower plan of your choosing.
  • Canceling your plan will disable the automatic renewal.

All mentioned operations can be performed by the WorkGroup administrator, within the Billing and Activity page.


Plan upgrades are pro-rata so any previously purchased plan and any already passed subscription time will automatically be detracted from the upgrade cost


Example: I already purchased an $8 monthly subscription, after 15 days I upgrade to a $12 monthly subscription, the price will detract the already paid $8 and halve the remaining $4 cost because half of the subscription's month has already passed.

Resulting in the upgrade only costing $2


What if I cancel my subscription before it expires?

You will have full access to the tool until the end of your subscription period.

Do I need to enter my credit card details to sign up?

No. You can sign up without entering your credit card details.

What types of payment do you accept?

Jobin Cloud supports several card brands:

  • Visa
  • Mastercard
  • American Express
  • China UnionPay (CUP)
  • Japan Credit Bureau (JCB)

Who handles the credit card info?

We use Stripe payment processor which guarantees complete safety and reliability as the highest standard of payment processing for software products.

Who owns my data?

All the data you add into Jobin.cloud is exclusively yours.
Jobin.cloud simply helps you manage your data and business more efficiently.
If you ever decide to delete your Jobin.cloud account, all your data will also be removed.
You can extract and export your data from your Jobin.cloud account in minutes anytime you wish.


Is Jobin.cloud EU-US Privacy Shield compliant? and GDPR Compliant?

Yes. Jobin.cloud complies with the EU-US Privacy Shield Framework as set forth by the Department of Commerce which applies to the collection, use and retention of customer personal data from the European Union. In addition to that, Jobin's platform and data processor is also compliant with the even more restrictive General Data Protection Regulation (EU) 2016/679 (GDPR) protecting the privacy and management of personal data for all individual citizens of the European Union (EU) and the European Economic Area (EEA). For more information, please click here.


Where is my data hosted?

Jobin.cloud exclusively makes use of data centres in the European Union.
The data centres are operated by Google Cloud Platform (GCP). The services provided by GCP are, to name a few, ISO 27001, CSA STAR, and SOC 2 certified - see all. Jobin.cloud, as data controller, implements measures which meet the principles of "data protection by design and by default" as defined in Article 25 of GDPR.
For more information, please click here.


Is my data safe?

The safety of your data is our top priority.
We have taken security very seriously from the very start and keeping the platform dependable is Jobin's responsibility. Safety is paramount when our customers entrust their sensitive data into our care, so we'll do all that's possible to keep it secure.

Our facilities are deployed on safe cloud servers, equipped with all the needed certifications such as the ISO 27001 (Google Cloud).

Jobin guarantees an end-to-end encryption cycle where all interaction with servers happens over a Secure Sockets Layer (SSL) transmission. This platform's network resources use JWT tokens that are re-generated every few minutes and are constantly verified and refreshed by our servers before granting access to account data. Our robust network security system employs the latest encryption and intrusion detection/prevention technologies.


Infrastructure security

Jobin's computing infrastructure is provided by the Google Cloud Platform, the industry-leading security cloud services platform.
Google’s physical infrastructure has been accredited under ISO 27001, SOC 1/SOC 2/SSAE 16/ISAE 3402, PCI Level 1, FISMA Moderate, and Sarbanes-Oxley. Access to these facilities is tightly controlled, monitored and secured by a series of measures including (but not limited to) biometric access, security alarm systems and round-the-clock security staff.

We have developed a secure multi-tier network environment on top of Kubernetes’ infrastructure to ensure that our applications and data are protected and always accessible. In addition to strong security controls, Jobin ensures that the data it collects remains available through full, daily backups, retained for 30 days and tested weekly.


Our internal processes

Our production network is based on the Kubernetes cluster, designed with Google's accumulated experience in container orchestration. Kubernetes provides security in layers. The 4Cs of Cloud Native security are Cloud, Clusters, Containers, and Code. This layered approach augments the defense in depth computing approach to security, which is widely regarded as a best practice for securing software systems.

Only authorized employees have access to our production infrastructure, and passwords are strictly regulated. We limit access to customer data to the employees who need it to provide support and troubleshooting on our customer's behalf. Accessing customer data is done solely on an as-needed basis, and only when approved by the customer (i.e. as part of a support request), or to provide support and maintenance.

  • Required reviews
  • Required status checks
  • Monitoring and logging

Our applications

We employ secure coding practices and ensure protection against the OWASP Top 10. Application Security within Jobin was, since the beginning, integrated into the development life-cycle and we undergo frequent white-box security assessments to catch any security issues.

Our application is protected against all the following checks:

  • Broken Authentication and Session Management
  • Insecure Direct Object References
  • Security Misconfiguration
  • Sensitive Data Exposure
  • Missing Function Level Access Control
  • Using Components with Known Vulnerabilities
  • Application Testing using a Proxy
  • Injection
  • Cross-Site Scripting (XSS)
  • Cross-Site Request Forgery (CSRF)
  • Unvalidated Redirects and Forwards

Communication between Users and our servers is encrypted with 128-bit SSL / TLS encryption and all communications are sent over HTTPS link.
All authentication controls are enforced by the server side and all User passwords are securely hashed.
All data access is protected by a role-based access-control mechanism, which only lets users view data for which they have permission.
It’s impossible for users to view data from organizations and work-groups other than their own.
The server logs all successful and failed authentications, automatically blocking access after too many failed logins. Password reset, change email and other sensitive request are Authenticated.

Server side sessions will timeout on invalidation of authentication tokens. These tokens are stored in cookies with Secure & HttpOnly flags & limited domain and path attributes, expires at end of the session.